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Successful strategies to manage the avalanche of post-holiday WiFi support calls
Thanks to the sales from the holiday season, smart home brands may be experiencing an avalanche of WiFi support calls.

As homes become congested with smart devices, set-up and connection issues become even more challenging for support teams to manage. Luckily, successfully managing the avalanche of post-holiday calls is possible with the right solutions and strategies in place.

In this webinar, you’ll learn:

• The growing pains for smart-home brands and how it impacts customers and support teams
• Strategies that support, customer experience, and product management teams are using to improve call deflection rates for common WiFi challenges
• The benefits of using a hardware-agnostic WiFi support software like RouteThis that makes it easier for non-technical agents and customers to solve WiFi problems

Jan 25, 2023 12:00 PM in Eastern Time (US and Canada)

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